Terms and Conditions
Welcome to Mikumi Resort. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a booking or using our website. If you do not agree to these terms, please refrain from using our services.
1. Reservations and Bookings
- Booking Confirmation: All reservations must be confirmed through our official booking channels (website, email, or phone). A confirmation email will be sent after the booking is completed.
- Payment Terms: A deposit or full payment may be required at the time of booking, depending on the rate and package chosen. We accept major credit cards and other specified payment methods.
- Cancellation Policy: Cancellations must be made within the specified period as outlined during the booking process. Failure to cancel within the required timeframe may result in a charge or forfeiture of your deposit. Please refer to your booking confirmation for the applicable cancellation terms.
- No-Show Policy: Guests who fail to arrive without proper notification (a "no-show") will be charged the full amount of the reservation.
2. Check-In and Check-Out
- Check-In: Standard check-in time is [Insert Time]. Early check-ins are subject to availability and may incur additional charges.
- Check-Out: Standard check-out time is [Insert Time]. Late check-out may be available upon request but is subject to availability and additional fees.
3. Pricing and Taxes
- Rates: All rates are quoted in [Insert Currency] and are subject to change without prior notice. The final price will be confirmed at the time of booking.
- Taxes and Fees: Rates may be subject to applicable local taxes, tourism fees, and service charges, which will be clearly outlined during the booking process.
4. Guest Responsibilities
- Property Damage: Guests are responsible for any damages caused to the property, furnishings, or equipment during their stay. The resort reserves the right to charge for any repairs or replacements.
- Conduct: We expect guests to behave in a manner that does not disturb other guests or the operations of the resort. We reserve the right to refuse service or terminate a stay for inappropriate behavior, including but not limited to harassment, illegal activity, or damage to property.
- Health and Safety: Guests are required to follow all health and safety guidelines provided by the resort, including pool usage, fire safety, and other relevant policies. Mikumi Resort will not be liable for any injuries or accidents occurring on the premises due to non-compliance with these guidelines.
5. Use of Facilities
- Resort Amenities: Guests are welcome to use resort amenities (e.g., swimming pool, spa, restaurant) during their stay. However, the resort reserves the right to limit or restrict access to certain facilities due to maintenance, health, safety, or operational requirements.
- Safaris and Excursions: Any safaris or excursions arranged by the resort are subject to separate terms and conditions, including weather conditions and availability. Guests participate at their own risk.
6. Personal Belongings
- Loss and Theft: Mikumi Resort is not responsible for the loss, theft, or damage of personal belongings. We advise all guests to store valuables in the in-room safes or with the front desk for safekeeping.
- Liability Waiver: Guests agree to hold Mikumi Resort harmless from any claims, damages, or liabilities arising from their use of the property or participation in resort activities.
7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review the policy to understand our data protection practices.
8. Website Use
- Intellectual Property: All content, logos, images, and text on the Mikumi Resort website are the intellectual property of Mikumi Resort and cannot be copied, reproduced, or used without prior written consent.
- User Conduct: By using our website, you agree to not engage in any activity that may harm the website, including hacking, uploading malicious code, or disrupting the service.
- Third-Party Links: Our website may contain links to third-party sites for your convenience. Mikumi Resort is not responsible for the content or privacy practices of these external websites.
9. Changes to Bookings or Services
- Resort Modifications: Mikumi Resort reserves the right to make changes to rooms, amenities, or services without prior notice. We will do our best to inform guests of any significant changes that may affect their stay.
- Force Majeure: Mikumi Resort will not be held responsible for cancellations or modifications to bookings due to events beyond our control, including but not limited to natural disasters, government regulations, pandemics, or any other event of force majeure.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Insert Country], without regard to its conflict of law principles. Any disputes arising out of or relating to your use of our services will be subject to the exclusive jurisdiction of the courts in [Insert City or Country].
11. Amendments
Mikumi Resort reserves the right to amend or update these Terms and Conditions at any time without prior notice. The most current version will always be available on our website, and continued use of our services after changes have been posted will constitute acceptance of the revised terms.
12. Contact Us
If you have any questions regarding these terms, please contact us at:
- Email: info@mikumiresort.com
- Phone: +255 (XXX) XXX-XXXX
- Address: Mikumi Resort, Near Mikumi National Park, Tanzania
Last Updated: 16/06/2024
